Company presentation & context

Industrie CBM is a manufacturing company specializing in architectural cabinetry and integrated furniture, working in both the residential and commercial sectors. Recognized for the quality of its know-how and the implementation of distinctive tailor-made projects, the company supports its customers at every stage, from design to manufacturing.

In a context of growth and complexity of projects, Industrie CBM had to manage an increasing volume of information related to sales, projects, production and customer follow-up. This operational reality required better structuring of data and processes in order to support shop floor productivity, team coordination, and the quality of the customer experience.

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Issues identified

• Centralize information related to projects, customers and production.
• Structure the follow-up of mandates, from sales to manufacturing.
• Improve coordination between administration, project management and the workshop.
• Reduce manual tasks and the risk of errors associated with data management.
• Offer better visibility on the progress of projects and the workload.
• Support business growth without burdening internal operations.

Impact & results

After several months of collaboration, Industrie CBM now has a more structured and more fluid organization. The centralization of data has improved internal communication, reduced friction between teams, and facilitated the monitoring of projects, from order taking to manufacturing.

Teams are becoming more efficient, managers have a clearer vision to plan and prioritize mandates, and the company is now better equipped to support its growth while maintaining a high level of quality, precision and rigor in its manufacturing operations.

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